Shop Policies & FAQ

Scale Disclaimer

We try to provide the most accurate measurements for all of our products and are more than happy to answer any questions regarding our items but please review the measurements carefully before checking out. The size references for 1:6, 1:10, 1:12 have a different interpretation to everyone so please ask us if you are unsure about the dimensions of our products.

Returns & Cancellations

  • Can I return a scale item I thought was full size (1:1) scale?

    We will not refund orders for the reason of "I thought this was a full size (1:1) item". We provide very clear measurements and descriptions for what you're buying and that we design, make, and sell 3D & 2D printed items.

  • Can I cancel my purchase?

    We accept cancellations within 24 hours of purchase. Email us at nmiplastics@gmail.com or contact us here.

  • Do I get my original shipping refunded if I make a return?

    No, you do not get the money back for the initial shipment. You only get refunded for the original item cost. Refunds requested on orders that had free shipping will have the initial shipping cost deducted from the refund.

  • Can I return digital download items?

    No. We do not accept returns on digital download items. Please feel free to contact us with any questions about our products prior to purchasing.

Custom Orders

We are willing to consider any custom order that is requested, but we are limited by the size and ability of our printers. We will discuss the order and give you a quote before you make a payment. Just message us and ask!

Please remember that the designing and printing process can take a lot of time so please be patient with us when you make a custom order. Depending on the object you order, it may take more or less time.

Care Instructions

3D printed products should not be left in extremely hot areas where they may warp and melt, like in a hot car or near a hot stove burner. Our products can be hand washed with a sponge and mild dish soap, do not use abrasive pads. Our products are NOT dishwasher safe.

Our products made with paper should be kept dry at all times.

Read our Privacy Policy here

Updated April 2, 2025